Description
The product focus of Aluratek is to bring simple yet elegant connectivity solutions to the users to enhance their consumer electronics, communications and computing experience. Each product is carefully designed with the shopper in mind. Current Aluratek product offerings include the following technologies: eQuarium Digital Aquariums, Smartphone / Tablet Accessories, Bluetooth Audio / Accessories, Digital Photo Frames, AZIO by Aluratek Keyboards and Gaming Accessories, Mobile Power and Charging,USB and Audio / Video Accessories, High Resolution Adapters, Splitters and Switches. Aluratek's strong desire to continuously provide solution oriented products requires constant feedback from you our consumers. It is this feedback that enables our customer centric business philosophy to continue to bring not just innovative products but also unique and innovative technology solutions to market.
 
Tax Policy
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
If we shipped and sold your item, then you can return those items to us within forty five (45) days of the ship date. This policy does not apply if a different return policy is stated on the item's listing information.
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Shop Owner' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace shop owners to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace shop owners to high standards of quality, so you can expect a response back from within one business day after contacting us.

If you do not see the 'Contact Shop Owner' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.

Thank you for visiting!

If you have any questions, please contact us:

support@aluratek.com

866.580.1978